Units with high end finishes.

Breakfast had a wide variety of delicious options. The rooms were really nice and fancy, with a balcony and a separate bedroom. The staff was super friendly. 😊

Overall nice hotel, I felt at home!

Was a chilled-out base for weekend. The place was fairly clean and staff were AMIABLE, I enjoyed marvellous location. The room was clean and luxury with high end finishes, had a good night's sleep.

Marvellous and amazing location, the hotel was clean.

Stayed in this nice hotel during the weekend. My room was huge & updated with freezer and a balcony, as example. Everything was great...

The hotel was clean and conveniently located near everything. The staff were helpful and always available to assist. I had a room with excellent views of the lake. The bed was comfortable and there was a hot tub. The property was close to many restaurants, shops, and bars. I enjoyed drinks at the nearby Topsy Turvey's bar. I had a fantastic time staying at this trendy new hotel.

Terrible! Stay Away!

In general: We had a terrible experience at Edgewater Hotel. Do not book there. We booked a room over the phone and were told it was a Deluxe Room. The website only shows Deluxe Rooms or Suites. When we checked in, our room was completely different than described on their website. When I called, I was told I was in a Standard Room. I asked them to show me where on the website there is a Standrard Room because it's not there. They quickly changed their story and told me I was in a Deluxe Room. The website says all Deluxe Rooms have a double vanity and shows a photo of a room that was totally different than what we were placed in. To start, the room was very dirty and there were ants all over the bathroom. The two beds even had completely different sheets. We asked them to clean the room, and they said they did, but they did not. We have photos from before and after, and there was still food on the floor "after they cleaned". The disaster doesn't stop there. We booked a Deluxe Room, because that was the only option, other than a suite. Deluxe Rooms, per their website, have Queen beds and double vanities. Our beds were Fulls. When I called to explain we must be in the wrong room, I was told they were "Hotel Queens". The double vanity, also not in the room. We had a single sink without a vanity at all. Again, not as the website says or at all like the photo. The photo shows the vanity in the hall, our pedestal sink was in the bathroom (totally different than described online). I called again. I spoke to a Manager who was extremely rude. She was absolutely horrid. She told me she wasn't going to argue with me "over a sink" and there was no one else above her who I could speak with. Their solution to resolve the issue, was for us to pay $340 more to upgrade to a suite. I kept explaining it wasn't about "a sink" it was about the false advertising they have on their website and that we didn't get what we paid for. She told me there was nothing they could do and we couldn't get out of our room because we were in contract. Due to the dirt, rude staff, and overall terrible experience, we lost 3 hours of our trip by trying to resolve the situation, and ultimately ended up checking out and staying somewhere else. They told us that we couldn't get our money back. Stay away! Service: They were very rude. The "Manager" wouldn't let me speak to anyone else and talked to be horribly. Room: Dirty and as described online.

I loved the updated rooms on the upper level and the very friendly staff. The location was fantastic and stunning, and the hotel was a great home base for enjoying the area. Everywhere was clean.

We had an amazing stay at this place and it was a great home base for visiting all the major attractions in the area.

The hotel is in a nice building near the island and park. The personnel are easy going and accommodating. The rooms are a nice size and recently renovated with a balcony, freezer, and large refrigerator. The hotel has an unbeatable, best possible location close to everything. It's easy to get to South Bass Island.

Great views and a central location make this place a good choice. It's near the park, which is convenient. 🌳

The new building and rooms have high-end finishes and great facilities.

Great Staff and Spacious Rooms

The staff here were super friendly and really nice. The rooms on the upper level were amazing and really big. 🌟

This place is in a great location, near the park and downtown, and the room we stayed in was recently renovated, offering excellent views and scenery, and there are nearby dining options like Subway.

Convenient location, just a short distance from Perry's Cave. 📍

Located in the heart of the action, this hotel provides easy access to the restaurants, shops, and park in the area. The recently remodeled rooms offer clean towels and a renovated shower. Guests can also enjoy a view of the water and the convenience of on-site rentals for exploring the surroundings.

Some guests experienced confusion with the room description prior to arrival.